About Christine Chow
At S&P Global Market Intelligence, I currently work as a Senior Client Services Specialist on the ETF & Benchmarking Solutions team, which offers an index and ETF aggregation service distributed via API, flat files, and database applications. Specifically, I support technical queries and collaborate with cross-functional teams to troubleshoot system errors and resolve data quality questions. We apply a ground-up calculation methodology to analyze and validate index levels and NAVs computed based on source data. In addition, we developed solutions in Excel VBA across international teams to streamline existing workflows and automate recurring processes. To generate insights, we have designed dashboards to assess service metrics, visualize quantitative data, and identify trends for informed decision-making.
In the past few years, I obtained my FRM certification and passed all three levels of the CFA exam on the first attempt. At the same time, I gained experience in the data and financial industries. This strengthened my knowledge about operational risks, capital markets, and financial instruments, including indices, ETFs, corporate actions, as well as alternative investment and fixed income products. Overall, I am a conscientious market data associate with experience in research, problem solving, data extraction, and information visualization.
Prior to this, with exposure to a range of fields, I worked as a Digital Educational Media Consultant for Indiana University. With experience as a consultant, I conducted research on learning design practices and co-authored a chapter in Digital Badges in Education, a Routledge publication. Since I have been passionate about technology from an early age, I was fortunate to be nominated as a HASTAC Scholar, which offered an opportunity to explore further the potential of technology to transform our everyday lives.
At Stanford University, I graduated with a Master's degree in Learning, Design, and Technology, and I am an alumna of the Early Entrance Program at California State University, Los Angeles, where I earned my Bachelor's in Communications.